We understand that you had an unfortunate event. This is when we show we are valuable to you.
Please fill in the claims form and send to us. We will be in touch with you shortly. Thank you.
Claims form – Australia –
Please download those forms applicable for your incident, then send it back to claims officer
- Motor accident (Non Theft)
- Motor vehicle (Theft)
- Motor vehicle Windscreen
- Transit Claim
- Marine Commercial Hull & Boat
- Marine Cargo & Goods in Transit
*Adobe Acrobat Reader is required to fill in the PDF form directly. If you do not already have Acrobat Reader on your computer, you can download it for free from the Adobe Website.
Contact detail – Australia –
Travel Insurance from InsureandGo :
Please call the number on InsureandGo Website.
* The content on the website has been prepared by Mapfre Insurance Services Australia Pty Ltd.
Mitsui Sumitomo Insurance Claims operation :
- Email: firstname.lastname@example.org
- Phone: 1800 105 381 (Free dial for Australia national call)
*CLAIMS center call only. Motor insurance is available for our existing commercial clients only.
Contact detail – New Zealand –
Motor Claims :
- Email: email@example.com
- Phone: 0800 712 666 (Toll-free for New Zealand national call)
- Email: firstname.lastname@example.org
- Phone: 0800 6744 69 (0800 MSIG NZ) (Toll-free for New Zealand national call)
Claims form is different from Australia. Please ask Claims officer.